How to Address Employee Criticism of Leadership
How to Address Employee Criticism of Leadership There are a number of ways HR executives may deftly handle employee complaints against leadership to facilitate an agreeable resolution between the two sides, from keeping the employee in the loop to implementing transparent complaint procedures that create trust. Here are some tips followed by HR executives, when responding to employee complaints about their leadership. Update the worker on the status of their complaint. Assemble a committee of HR professionals. Bring in customized conflict-resolution techniques. To determine fairness, pay attention to both sides. Be open and truthful while expressing any complaints. Hold a fair discussion and maintain open lines of communication. Consider the grievance seriously. As quickly as you can, respond to any complaints. Always have a listening ear open. As you solve the issue, keep detailed notes. Query the employee for a solution suggestion. Create transparent complaint procedures that promote...