The Key to Improving Performance

The Key to Improving Performance

Employee engagement is the key to raising performance. Organizations and engaged employees will go above and beyond for one another because they recognize the value in their relationship.

What is engagement?
Armstrong (2006) defined "engagement" as a successful partnership between an employee and the company.
According to Khan's (1990) research, people are capable of developing a personal connection to their work. He went on to define "personal engagement" as the commitment of organization members to their job functions.
  • Customer loyalty
  • Employee retention
  • Employee productivity
  • Advocacy of the organization
6 Prime Benefits of Employee Engagement/Source:blog.vantagecircle.com


Bhuvanaiah and Ray (2014) classified the concept of "employee engagement" into five levels with reference to the level of individual contribution towards organizational achievement and satisfaction.

  1. The engaged are highly productive and the happiest.
  2. Almost Engaged: Reasonably productive and content with their current position.
  3. Honeymooners and Hamsters: highly satisfied but contribute little to organizational success.
  4. Crash Burners: highly productive, contribute the most to an organization's success, but are unhappy with their personal success.
  5. Disengaged: high levels of dissatisfaction with organizational approaches. 

Google & Employee Engagement

Studies of Chhugani (2019).

  • Google, the most successful company in the world, may have been among the first to implement flexi-timing.
  • Google pays for employees' home internet costs and gives them a 19-inch monitor so they can work from there. Additionally, Google provides its employees with worldwide travel assistance. The company will cover the costs.
  • Additionally, free dental services, organic food prepared by a chef, and video games that are available without charge.
  • Each week, employees gather to ask questions of the senior management team.
Google Employee Engagement/ Source: www.comparably.com



Application of Employee Engagement in ABC Bank
  • Ensuring that employees understand the value of their opinions. - To share creative ideas, a unique communication platform is being introduced, such as "Chinthana"
  • Providing a warm welcome to new employees - Each new hire receives an introduction, communication, and leadership development program.
  • An employee who is happy and content will work harder. - Every employee receives benefits, both monetary and otherwise.

Conclusion

Employee engagement is the level of commitment and passion employees have for their work and the company. Beyond employee satisfaction, employee engagement can be seen to be important.

As a result, businesses should spend more money on employee engagement to encourage their workers to go above and beyond for one another.


References 

Armstrong, M., 2006. A Handbook of HUMAN RESOURCE MANAGEMENT PRACTICE. 10th ed. 120 Pentonville Road, London N1 9JN, United Kingdom.: Kogan Page- London and Philadelphia.

Bhuvanaiah, T. and Ray, R., 2014. Employee Engagement: Key to Organizational Success. 1st ed. d1wqtxts1xzle7.cloudfront.net: SCMS Journal of Indian Management.

Comparably. 2020. Google Employee Engagement | Comparably. [ONLINE] Available at: https://www.comparably.com/companies/google/employee-engagement.

easyhrworld.com. 2019. Google’s Employee Engagement_ Kanhai Chhugani. [ONLINE] Available at: <a href="https://www.easyhrworld.com/googles-employee-engagement/">https://www.easyhrworld.com/googles-employee-engagement/</a>

KAHN, W., 1990. PSYCHOLOGICAL CONDITIONS OF PERSONAL ENGAGEMENT AND DISENGAGEMENT AT WORK. 1st ed. Academy of Management_https://www.talenteck.com/academic/Kahn-1990.pdf#:~:text=PSYCHOLOGICAL CONDITIONS OF PERSONAL ENGAGEMENT,their work and experi- ences.: Academy of Management.

Smith, G. and Markwick, C., 2009. Employee Engagement A review of current thinking. 1st ed. INSTITUTE FOR EMPLOYMENT STUDIES,  Mantell Building,  University of Sussex Campus,  Brighton BN1 9RF  UK : INSTITUTE FOR EMPLOYMENT STUDIES .

The 7 Key Indicators - McConnon International. 2020. The 7 Key Indicators - McConnon International. [ONLINE] Available at: http://www.mcconnonint.com/en/seven-key-indicators.

Vantage Circle HR Blog. 2020. Employee Engagement-The Complete Explanation. [ONLINE] Available at: https://blog.vantagecircle.com/employee-engagement/

WooBoard Blog. 2020. Google & Employee Engagement: How the #1 Company Keeps its Employees Happy – WooBoard Blog. [ONLINE] Available at: https://blog.wooboard.com/2014/04/09/google-employee-engagement-how-the-1-company-keeps-its-employees-happy/#more-2250.

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